All FAQs (Helpie FAQ)

Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • How do I change my Title of the lecture


    It is only possible to adjust the following after access to the teacher in question. This can be requested via the Contact form

    The link for edit my Details: Link to Collegerama Video portal


    Start Select a video for editing Details Change presentation data Start

    1) Select a video for editing Details

    • Click: Browse Shared Folders
    • Select a recording

    Start MyMediasite

    Select a video for editing Details

    MyMediasite - Edit Details

    Change presentation data


    We use the tags for links to other applications and searchability.

    Adding is of course possible

    MyMediasite - Edit details

  • How do I change my Visibility of the lecture


    It is only possible to adjust the following after access to the teacher in question. This can be requested via the Contact form

    The link for edit my Details: Link to Collegerama Video portal


    1) Select a video for editing Details

    • Click: Browse Shared Folders
    • Select a recording

    2) Select a video for editing Details

    • Edit Details

    3) Specify who can see the presentation:

    Private: Only you will be able to view this presentation.
    Viewable: You and users with appropriate permissions will be able to view the presentation.

    MyMediasite - visability
  • It is possible to “embed” the recordings of Collegerama on a website page.
    Iframe is not working since July 2023

    Note TU Delft Security:
    Due to the vulnerability, it is no longer allowed to perform a login session at another URL via an iframe. So logging into via an iframe is no longer possible with recorded web lectures with a course code. These are behind the TU Delft netID login.

    You can place the link directly on the website or Learning System.

    For public/event recording it is possible to use an IFRAME where you do not need to log in.

    <iframe src=” PASTE HERE YOUR COLLEGERAMA URL ” width=”100%” height=”500″ frameborder=”0″ marginwidth=”0″ marginheight=”0″ scrolling=”auto” allowfullscreen=”allowfullscreen”></iframe>

    To embed via Brightspace, click on the button below.

  • Support in lecture hall
    Collegerama support
    during lecture/recording
    Meaningfull recording
    Collegerama – lecture recording/livestream with operator in lecture hall Yes Yes (lecturer, slides (and Smartboard if applicable) are captured in dual/triple video)
    Collegerama – automated lecture recording (fixed recorder, running on schedule) No, although Collegerama staff can be contacted if necessary Yes, see notion above
    Collegerama – recording of lecture which uses Teams/Zoom only No, lecturer is responsible for Teams/Zoom session No, please record directly in Teams/Zoom. You can upload the video to Collegerama
    Collegerama – livestream combined with Teams/Zoom Yes, but only for recording and livestream on Collegerama platform. We do not provide support for Teams/Zoom session. No, see notion above
    Overflowroom directly via Lecture hall No, via FM No
    Overflowroom via Collegerama No, we only support the recording in the main hall. The teacher/TA is responsible for starting the link for the livestream in ‘slave’ room. Problems in the slave room will have to be solved by FM. Yes
    DoItYourself recording No You can always send us your own recordings using Surffilesender; we will upload (within 1 workday) these recordings into the specified lecture folder in Collegerama.
  • Can i download a recording?

    By default, recordings can only be viewed in the online player. Since we record several streams, only the online player can show these simultaneously. Furthermore, the copyright of all videos on Collegerama lies with the TU Delft, stating that we should keep the videos behind a netID login and not provide a download option.

    More info about Copyright (TU Delft Library)
    More info about Editing my recorded lectures Collegerama

  • How do I know if there really is a recording running? Lectern alerts!

    If you are lecturing in one of the lecture halls mentioned above, you should see this message (shown on the Extron panel which is positioned in the lectern) pop up 1 minute prior to the start of your lecture. You can click on the ‘X’ in the top right corner to regain control of system settings.

    You will see a small button below left of the screen indicating that the recording is still running in the background.


    • 3mE-CZ A
    • 3mE-CZ B
    • 3mE-CZ C
    • 3mE-CZ D
    • 3mE-CZ E
    • Aula-CZ B
    • Aula-CZ C
    • ARCH-CZ A
    • CEG-CZ A
    • CEG-CZ B
    • CEG-CZ D
    • CEG-CZ E
    • EEMCS-Ampere
    • EEMCS-Boole

    Note: Not visible in the lecture rooms below

    • ECHO-A1
    • ECHO-A2
    • ECHO-A3
    • ECHO-B1
    • ECHO-B2
    • ECHO-Arena
    • Pulse – All lectures halls
  • How long will my recordings be available

    Collegerama is seen as an online archive for video content for TU Delft; this will ensure that recordings will not be deleted. Recordings can be taken offline (and come online again) by request of the speaker/lecturer involved.

    All recordings that we have put online since 2004 are still on our servers.

  • I have a problem with login Collegerama

    First check before contact:

    You are able to login to Brightspace, webmail?

    Collegerama is connected via SurfConext (which is the gateway to all TU Delft platforms). Collegerama only checks your netid on the authentication server. If you can login to your webmail, you should also be able to login to Collegerama.

    Is there an issue at TU Delft, you can check it here:

  • Is it possible to edit my recording Collegerama?

    It is possible to edit a recording of Collegerama. Editing of the recordings is only possible with the corresponding editor of the supplier. This has to do with the different inputs (camera, presentation, smartboard, audio) that must continue to run sync and so you can choose in the player which input you want to view large / small.

    The following is possible:

    Edit options:
    – Trim front / back
    – Remove small part
    – Extract small part of presentation and upload again to new link

    1) Adjustment Collegerama support
    It is therefore necessary:
    – Right link
    – Right times
    – What needs to be done

    2) Adjust yourself as a teacher
    For this we need to set some extra rights that make it possible. After that it is possible to make the adjustment in the online editor.

    In both cases, please contact us via our contact form

  • How added quizzes in my recording?

    To be able to use this, access to the recordings must first be given. The recordings will have to be given more rights to gain access. For this, a call will have to be made with the information below. This is only possible for employees with a TUDelft netID.

    • Faculty
    • Course code
    • Academic year
  • Permission speaker recording
  • Recording request by students

    Requests for recording weblecture(s) is only possible by the teacher/employee. Students can not send a request.

  • Request (live)recording within 3 days

    Request within 3 days before the start of admission is not possible via the request application. For a very late request, we will first have to look at the capacity to see what is still possible.

    If a lecture series wants to be recorded, it can be requested and we can be contacted to see if it is still possible to add it to the series when the rest of the series is being processed.

  • Tip & Tricks – Home recording(s)
  • Use Annotations in a recording

    An annotation is similar to a comment in that it allows for conversation and discussion regarding a video presentation. However, it differs in the fact that it is tied directly to the timeline of the video.


    1. This function is included in all recorded presentations from academic year 2019-2020.
      If you are interested in enabling this on older recordings, please let us know via our contact form.
    2. The annotations are not private. Annotations are visible to logged in persons who view a presentation.
  • Use parts of recording

    Copy the url and paste one of the commands seen below directly behind the url. You can choose a starting point at a specific time. You can also add a duration (the playback will stop after a chosen lenght of time)

    NOTE:  Use milliseconds

    • Playback starting point
      • URL -> ?playFrom=MILLISECONDE
    • Playback Starting point + Duration
      • URL -> ?playFrom=MILLISECONDE&duration=MILLISECONDE
  • What is the delay of the livestream

    Between the main hall and the viewer there is a delay of about 30 seconds.

  • When will my lecture be online after the recording

    We assume that the recording recorder can use a fixed network connection (wifi is not possible) in the lecture hall. If this is present, the recording will be online within 20 minutes after the lecture.

    No fixed network during the lecture? The lectures will then be online within 2 working days. The recorder will then have to be connected to a different location to upload the recording. We try to implement this as soon as possible.

  • Which video extension can I upload?

    In the article below from the supplier you can find which video formats can be uploaded.

    For fast processing, an .mp4; H264 the fastest option without the video yet to be transcoded.

  • When can you schedule a request…
    Start request from…Start global planningLatest options for addition to planning **Appearance processed **
    Period 1July 202314 August 2023
    (week 5.7)
    25 August 2023
    (week 5.8)
    WED 30 August 2023
    (week 5.9)
    Period 2September 202309 October 2023
    (week 1.6)
    23 October 2023
    (week 1.8)
    WED 08 November 2023
    (week 1.10)
    Period 3December 202308 January 2024
    (week 2.7)
    30 January 2024
    (week 2.8)
    WED 07 February 2024
    (week 2.10)
    Period 4February 2023 18 March 2024
    (week 3.6)
    08 April 2024
    (week 3.8)
    WED 17 April 2024
    (week 3.10)

    Last Modified: 5 June 2023

    1) Data is retrieved from the TU Delft MyTimetable. If it is not yet available there, it cannot be requested yet. You can contact the scheduler for this.
    **) It is always possible to make a request after the period. We will look at what is still possible on the basis of request after the date provided. This has to do with possible logistical and personnel deployment.

  • Why have we disapproved your request

    To be able to record as many requests as possible, we made a priority protocol for recordings:

    • Has the lecture been recorded in the last two years?
      If not, your request has priority
    • How many recordings are being requested by your faculty?
      We try to find a balance between faculty requests
    • How many lectures per week?
      For example: can we record your course when it is offered once a week? Can we record your course when it is offered three time a week?
    • Is the location of the requested recording reachable for our recording trolley?
    • Did we receive the recording request before the deadline for the upcoming lecture period?
      For each lecture period, we have set a date before which requests should be made. After this date, there will be limited options to make recording possible. Exceptions can be made for lecture halls where Collegerama has fixed recorders in place. Recordings which require student operators and mobile recording equipment depend on the availability of said assets.

    Using this priority protocol, we hope we can facilitate as many requests as possible.

  • Digital pointer – Logitech Spotlight
    Why is Collegerama so happy with it? Collegerama has been recording lectures on Campus since 2004. Since the start, users of Collegerama have asked us to somehow make the laser pointer of lecturers visible in our recordings. This is almost impossible to do, for technical and practical reasons. Collegerama captures the presentation slides digitally and since the Logitech Spotlight is a software based pointer, it will show both in the lecture hall AND in the recording. This provides a much better recording since viewers can see what a lecturer is pointing at in his/her presentation Download Manual